Q- I found a mailbox for less somewhere else, it is the same model as what you are selling. Why is this cheaper from them? Most are online retailers who buy in bulk and are very impersonal. They ship directly to you and do not install. We at Mailboxes Complete, handle all incoming shipments and take care of any shipping or handling issues that may arise. We deliver and professionally install to your home. Something that these online retailers simply cannot
Q- How far will you travel to install my mailbox? Our local installation is 25 miles from 19468, over that will occur an additional charge.
Q- How long does it take for my mailbox to be installed after the order is placed? Normally 3 weeks or less, unless the manufacturer is behind on shipping.
Q- How are the posts put in the ground? All posts are set in quick set concrete, that way the post will not move after we are done. The mailbox will be set perfectly straight and level.
Q- Can I order my mailbox in advance for my new home? Yes, this is a great idea, order at least a month before your settlement date and we will have your mailbox installed as soon as you move in. (most builders will not let the mailbox be installed before settlement day)
Q- Will you take my old mailbox with you? Yes
Q- Do you charge extra to remove my old mailbox? We will not charge extra as long as the old one comes out easily, if it is in concrete we will try to get it out, if it does not come out we will cut it off under the ground level and place the new on next to it. If it must go in the same spot there may be an additional charge to dig the old one out.
Q- How do I know if you received my order through you're web site? All orders will be confirmed with an E-mail sent to you after purchasing. Your order at this point will be pending until one of our sales representatives views the order and confirms all information with you. At this point your order will now be processed. Once we receive the mailbox/post we will confirm delivery and installation date with you. After installation the order will be completed and you will be the proud owner of a new beautiful mailbox!
Q- Do prices include installation costs? Only on the complete packages installed section.
Q- What if we choose not to have our mailbox professionally installed? That is OK with us..
